ex8 also works with Vietnamese professionals navigating the friction from their side. These are not the same friction points seen from a different angle — they are a different set of collision points requiring a different set of tools. The coaching does not ask Vietnamese professionals to become Western. It gives them what they need to operate effectively in a context that was not designed with them in mind.
For Vietnamese professionals who report to a foreign manager. The foreign boss operates on assumptions that were never explained — about directness, individual accountability, feedback, and speed. The coaching gives you the translation key: what your boss actually means when they do these things, and how to give them what they need without losing yourself.
For Vietnamese managers who have foreign direct reports. Foreign staff expect things the Vietnamese manager was never trained to deliver — explicit feedback, reasons behind decisions, individual recognition, open engagement with disagreement. The coaching shows you how to give them enough of what they need to get strong performance, without abandoning what makes you an effective Vietnamese leader.
Each product includes a diagnostic questionnaire, a personalised profile across six dimensions, and a practical coaching guide — six collision cards for Managing Up, five for Managing Down. Each card shows what is happening on both sides, what it means, and what to do differently. One specific phrase included for each collision point.
The diagnostic and coaching session are delivered individually. When an organisation places three or more Vietnamese professionals in the same cohort, a volume rate applies.
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